The version of Getting to Yes
I read this book a few years ago and I honestly cannot remember all that much about it. It may be worth a re-read. Based on the reviews on Amazon it appears the book is often used as a college text to teach the principles of negotiation. I do vaguely remember thinking the book was very practical. At the end of the day, it may not solve all disagreements, but it probably is useful in many business situations.
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